Top 10 CRM Software In India

Customer Relationship Management (CRM) software is essential for businesses looking to streamline operations, enhance customer interactions, and improve sales management.

Top 10 CRM Software In India

With numerous Top Rated CRM Software available, choosing the right one can be challenging. In this blog, we explore the 10 Best CRM Software of 2025 in India, highlighting their key features, third-party ratings, pros, cons, and pricing.here explain Top 10 CRM Software In India.

1. XpertBiz CRM

Key Features:

• AI-driven automation

• Customizable sales pipeline

• Lead and contact management

XpertBiz CRM

Third-Party Rating: 4.5/5 (Trustpilot)

Pros:

• Affordable and feature-rich

• Best CRM for small businesses

Cons:

• Less popular compared to global brands

2. Zoho CRM

Key Features:

• AI-powered sales assistant

• Multichannel communication

• Workflow automation

• Custom dashboards and reports

Zoho CRM

Third-Party Rating: 4.5/5 (G2)

Pros:

• User-friendly interface

• Extensive integrations

• Affordable pricing

Cons:

• Limited customization in lower plans

3. Salesforce CRM

Key Features:

• Advanced AI analytics

• Cloud-based scalability

• Lead and contact management

Salesforce CRM

Third-Party Rating: 4.7/5 (Capterra)

Pros:

• Highly customizable

• Scalable for large enterprises

Cons:

• Expensive for small businesses

4. HubSpot CRM

Key Features:

• Free forever plan

• Marketing automation

• Pipeline management

Hubspot CRM

Third-Party Rating: 4.6/5 (Software Advice)

Pros:

• Free plan available

• Easy integration with marketing tools

Cons:

• Advanced features require premium plans

5. Freshsales CRM (by Freshworks)

Key Features:

• AI-powered lead scoring

• Customizable workflows

• 360-degree customer view

Freshsales CRM

Third-Party Rating: 4.5/5 (G2)

Pros:

• Intuitive UI

• Great for small businesses

Cons:

• Limited reporting in basic plans

6. Pipedrive CRM

Key Features:

• Visual sales pipeline

• Email tracking

• Automation tools

Pipedrive CRM

Third-Party Rating: 4.4/5 (Trustpilot)

Pros:

• Simple and easy to use

• Effective sales pipeline management

Cons:

• Lacks marketing automation

7. LeadSquared CRM

Key Features:

• Lead capture automation

• Omnichannel communication

• Real-time analytics

Leadsquared CRM

Third-Party Rating: 4.5/5 (Capterra)

Pros:

• Great for lead-based businesses

• Mobile CRM available

Cons:

• Limited third-party integrations

8. Kapture CRM

Key Features:

• AI chatbots for customer support

• Customizable workflows

• Mobile-first design

Kapture CRM

Third-Party Rating: 4.3/5 (Software Suggest)

Pros:

• Designed for customer service teams

• Cost-effective

Cons:

• Fewer integrations compared to competitors

9. Insightly CRM

Key Features:

• Project management tools

• Workflow automation

• Contact and pipeline management

Insighty CRM

Third-Party Rating: 4.3/5 (G2)

Pros:

• Excellent for small businesses

• Integrated project management

Cons:

• Limited third-party integrations

10. TallyPrime CRM

Key Features:

• Accounting and finance integration

• Sales and inventory management

• Cloud-based access

Tally Prime CRM

Third-Party Rating: 4.2/5 (Software Advice)

Pros:

• Perfect for businesses using Tally

• Integrated financial management

Cons:

• Limited CRM features

Choosing the Best CRM Software depends on your business size, industry, and budget. For startups and small businesses, Zoho CRM, HubSpot, and XpertBiz CRM offer cost-effective solutions. Enterprises may prefer Salesforce or Freshsales for 

their Top 10 CRM Software for Small Business solutions. 

Evaluate your needs and opt for the Top Rated CRM Software that best fits your business goals.

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